What is important to know for Crimeans. Answers to the most common questions

  1. What is the reason for the quarantine?

The quarantine is introduced in order to prevent the spread of coronavirus COVID-19 by the resolution of the Cabinet of Ministers of Ukraine dated 11 March 2020 № 211.

  1. What period is quarantine imposed for?

According to the resolution of the Cabinet of Ministers of Ukraine dated 11 March 2020№ 211, a quarantine is imposed throughout the territory of Ukraine for the period from March 12 until April 32020.

  1. What restrictions are imposed during the quarantine?

“What is important to know for Crimeans. Answers to the most common questions”


Dear citizens!

The Cabinet of Ministers of Ukraine introduced quarantine in Ukraine by its resolution dated on 11 March 2020 № 211 “On measures to prevent the spread of the coronavirus COVID-19 throughout the territory of Ukraine”. In order to prevent coronavirus COVID-19, the Mission of the President of Ukraine in the AR of Crimea suspends personal reception of citizens.

It is worth noting that the Mission continuous to maintain communication with citizens:

  • via tel: (0552) 49-59-39 and hotline 0800502192
  • on Skype: ark predstavnictvo;
  • via e-mail: zvernennia@ppu.gov.ua;
  • send us to our postal address: 42 Ushakova Avenue, Kherson

To the attention of citizens!

In order to limit the spread of the novel coronavirus COVID-19 in Ukraine, personal reception of citizens by the Deputy Permanent Representative of the President of Ukraine in the Autonomous Republic of Crimea Tamila Tasheva which has to be held on 16 March 2020 in Kherson is postponed to another day

The reception’s date and time will be informed additionally

For any information, please, contact us by tel: (0552)49-59-39 and hotline tel: (0552)49-59-39

In addition, you can send a written request to the Mission .via e-mail: zvernennia@ppu.gov.ua or at the address:

42 Ushakov Avenue, Kherson, 73003


Dear citizens!

The personal reception of citizens by the First Deputy Permanent Representative of the President of Ukraine in the Autonompus Republic of Crimea Darya Svyrydova which has be held on 10 March 2020 in Kherson is postponed to another day.

The reception’s date and time will be informed additionally

For any information, please, contact us by tel: (0552)49-59-39 and hotline tel: (0552)49-59-39




Applications from citizens

Time schedule of the Mission of the President of Ukraine in ARC

Monday – Friday from 09.00 a.m. until 18.00 p.m. with the dinner break from 13.00 p.m. until 14.00 p.m.

Saturday, Sunday are the days off

The citizen can send the application to the Mission of the President of Ukraine in ARC at the address:

 73003,  Kherson City ,  42 Prospect Ushakova

e-mail: ark@ppu.gov.ua

 ark predstavnictvo  is available during a day from 14.00 p.m. until 17.00 p.m.

 +38 (0552) 49 59 39

Citizens can personally apply to the Mission of the President of Ukraine in ARC

The individual consultation with the Permanent Representative of the President of Ukraine in ARC is available in the 2nd and 4th  Monday each month from 14.00 p.m. until 16.00 p.m.

Registration for the individual consultations with the Permanent Representative of the President of Ukraine in ARC  is available every day from 10.00 a.m. until 17.00 p.m. with the dinner break from 13.00 p.m. until 14.00 p.m., except weekends and holidays.

The consultations with the officials of the Mission are held every day from 09.00 a.m. until 18.00 p.m. with the dinner break from 13.00 p.m. until 14.00 p.m., except weekends and holidays.

Additional information on registration, considering the applications and the reception of the citizens is available on tel.: 0 800 502 192, except weekends and holidays.

In accordance with the Article 5 of the Law of Ukraine “On applications of citizens”, the application must include the name, father’s name, surname; place of residence of the citizen; summery of the matter, remarks, proposals, allegations and complains, requests and demands. The applicant must sign the written application by indicating the date. The application cannot be considered for failure to comply with these regulations.

In accordance with the Law of Ukraine dated on 2 June 2015 № 577-VIII “On amendments to the Law of Ukraine “On applications of citizens by e-mail and e-petition” beginning from 28th of October 2015 the written application can be sent by Internet, e-mail (e-petition). The application must include the name, father’s name, surname; place of residence of the citizen; summery of the matter, remarks, proposals, allegations and complains, requests and demands. The applicant must sign the written application by indicating the date. The e-petition must include e-mail to send the applicant a reply or other means of contact with the applicant. The electronic digital signature is not needed.

ATTENTION!

The Mission of the President of Ukraine in the Autonomous Republic of Crimea asks the citizens, who apply to the Mission via electronic means, not to use the prohibited e-mail

The Order of the President of Ukraine dated on 15 May 2017 № 133/2017 put into force the Decision of the National Security and Defense of Ukraine “On implementation of personal special economic restrictions(sanctions)” dated on 28th April 2017 which restricts the access to domain names of e-mails of Russian companies( mail.ru; yandex.ua; yandex.ru; inbox.ru; list.ru; bk.ru; mail. ua etc).

To get the applications from the citizens and to send the replies via e-mail, the Mission asks to use allowed e-mails: ukr.net; gmail.com; yahoo.com; meta.ua; i.ua etc.